Fashion · Luxury · Beauty · Retail

Find your next role in a Maison.

420 openings

of 40,330 openings · United States

Get new jobs for “Las Vegas”By email, on Tuesdays and Fridays, when there is something new.

Burberry
Customer Service Consultant-Temporary
Las Vegas, United States · Fixed-term
adidas
Seasonal Store Associate - Las Vegas Premium South, 6168, Las Vegas, NV
Las Vegas, United States
Kate Spade
Associate III
Las Vegas, United States · Part-time
Kate Spade
Support Associate III
Las Vegas, United States · Part-time
NIKE
Retail Associate, PT - Nike Las Vegas North
Las Vegas, United States · Part-time
Sales advisor
NIKE
Retail Associate, SEAS - Nike Henderson
Las Vegas, United States · Full-time
Sales advisor
Christian Dior Couture
Client Advisor - Bellagio
Las Vegas, United States · Permanent · Full-time
Sales advisor
Sephora
Operations Associate - Flex
Las Vegas, United States · Part-time
LUSH |
Part Time Floor Leader - Mandalay Bay
Las Vegas, United States · Part-time
Floor Manager
1151 Swarovski Retail Ventures
Retail Sales Consultant - Seasonal - Forum Shops - Las Vegas, NV
Las Vegas, United States · Part-time
Sales advisor
1151 Swarovski Retail Ventures
Retail Sales Consultant - Seasonal - Forum Shops - Las Vegas NV
Las Vegas, United States · Part-time
Sales advisor
Nordstrom
Seasonal Retail Fulfillment or Seasonal Retail Sales Floor Support - Best in the West Rack
Las Vegas, United States
Ulta Beauty
Stylist
Las Vegas, United States · Part-time
Hairdresser
Kate Spade
Sales Associate III
Las Vegas, United States · Part-time
Sales advisor
Saloncentric
Retail Key Holder FT
Las Vegas, United States · Permanent
Keyholder
Dr.Jart+
Dr. Jart Freelancer - LAS VEGAS, NV
Las Vegas, United States
Bumble and bumble
Bumble & bumble Freelancer - Las Vegas, NV
Las Vegas, United States
Neiman Marcus
Restaurant Lead
Las Vegas, United States · Full-time
Nordstrom
Seasonal Line Cook - Ruscello - Fashion Show
Las Vegas, United States
Cook
NIKE
Supervisor - Nike Las Vegas North
Las Vegas, United States · Full-time
NIKE
Supervisor - Nike Las Vegas (Caesars Palace)
Las Vegas, United States · Full-time
NIKE
Supervisor - Nike Las Vegas South
Las Vegas, United States · Full-time
Psycho Bunny
Key Holder
Las Vegas, United States · Permanent
Keyholder
Chanel
Associate, Visual Merchandising, Bellagio
Las Vegas, United States · Full-time
Nordstrom
Beauty Counter Manager - Giorgio Armani & YSL - Fashion Show
Las Vegas, United States · Full-time

View more openings

Burberry

Customer Service Consultant-Temporary

Las Vegas, United States · Fixed-term · Posted 8 days ago

Job details

Contract
Location: Las Vegas, United States

Description

INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE Through your passion for the Burberry brand and product and your specialist, expert, product knowledge you will provide a personalised sensational experience for our global customers. This is a temporary position through 1/2/27. RESPONSIBILITIES • Delivering World Class, Luxury Customer Service: • As the Customer Service Consultant you are the human face of the digital Burberry customer experience, connecting across the business to fulfil every customer need. • You will be as helpful as possible by taking ownership of each customer journey, resolving cases through accurate, appropriate and personalised solutions that enhance brand loyalty. • By demonstrating passion for the brand and expert product knowledge you will encourage customers to personally experience the style, look and quality of Burberry products. • You will use your empathy and intuition to anticipate and understand customers’ needs, persevering to resolve service or product related issues with specialist after-sales knowledge • You will be an enthusiastic advocate for the brand, using your knowledge to cultivate relationships that enhance brand loyalty and actively contribute to increased sales revenue • You will be an expert in dealing with customers via phone, live chat and email dialogue, this will include direct contact from customers, calls for flagship stores, and internal colleagues. • You will contribute towards the efficient running of the customer service department and play a key role in achieving the contact centre service level targets. • Using a range of systems and digital tools, you will ensure that the relevant administration is completed and distributed appropriately, in line with the departmental ways of working • Accurately record customer details using computer based and paper based systems where necessary. • You will ensure to operate in accordance with Burberry’s approved policies and processes, and in line with Company procedures to minimise loss. • Carry out any additional duties as directed by the management team. PERSONAL PROFILE Excellent verbal and written English language communication skills are essential, plus at least one or more of the following languages: • French • German • Spanish • Portuguese • Russian • Mandarin • Possess a genuine passion for delivering world class customer service. • Demonstrable experience in front line customer service role, ideally within Contact Centre environment. • Passionate about delivering a sensational customer experience. • Able to work collaboratively. • Excellent verbal and written communication skills. • Strong problem solving capability. • Team player. • Robust and confident. • Organised and able to multi task. • Be available to work flexible shifts. • Demonstrates initiative through proactive approach. • Demonstrates a positive attitude MEASURES OF SUCCESS • Achievement of Service levels and sensational Customer service. • Achievement of Productivity targets. • Achievement of Customer Experience target. • Brand awareness and product expert. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Posting Notes: USA || Nevada (US-NV) || Las Vegas || REGIONAL MERCHANDISING || AMERICAS - CUSTOMER SERVICE || n/a ||

The Maison

Burberry is hiring for 133 positions in 18 countries. View all its openings

Similar openings

Your cookie choices

420 openings

Customer Service Consultant-Temporary

Seasonal Store Associate - Las Vegas Premium South, 6168, Las Vegas, NV

Associate III

Support Associate III

Retail Associate, PT - Nike Las Vegas North

Retail Associate, SEAS - Nike Henderson

Client Advisor - Bellagio

Operations Associate - Flex

Part Time Floor Leader - Mandalay Bay

Retail Sales Consultant - Seasonal - Forum Shops - Las Vegas, NV

Retail Sales Consultant - Seasonal - Forum Shops - Las Vegas NV

Seasonal Retail Fulfillment or Seasonal Retail Sales Floor Support - Best in the West Rack

Stylist

Sales Associate III

Retail Key Holder FT

Dr. Jart Freelancer - LAS VEGAS, NV

Bumble & bumble Freelancer - Las Vegas, NV

Restaurant Lead

Seasonal Line Cook - Ruscello - Fashion Show

Supervisor - Nike Las Vegas North

Supervisor - Nike Las Vegas (Caesars Palace)

Supervisor - Nike Las Vegas South

Key Holder

Associate, Visual Merchandising, Bellagio

Beauty Counter Manager - Giorgio Armani & YSL - Fashion Show