Assistant Boutique Manager - Houston, River Oaks

JOB PURPOSE: Working with the Boutique Director/Manager, the Assistant Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations: • Improve every sale, minimize stock losses, and bring new clients to the business • Open and close the boutique • Coach, staff, schedule, merchandised, and complete inventory • Ensure policies and procedures are followed in order to achieve maximum results Commercial Performance and Team Management: • Increase sales and measure sales performance and conversion rates daily. • Provide and inspire outstanding service to our customers • Assist in assigning and monitoring sales goals of Sales Associates • Responsible for clientele development • Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines • Train, coach, develop, and lead sales associates in selling skills • Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates • Facilitate proper communication between management and associates Clientele Service and Management: Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions Train the team on optimizing Capture Rate and After Sale do develop personal customer database Product and Stock Management: Gather merchandise for transfers, damages, and returns-to-vendor (RTV’s) Coordinate and participate in department inventories Monitor proper pricing of merchandise Minimize stock losses Process Management: • Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures • Help solve problems that affect the department’s service, efficiency, and productivity • Lock and secure the store, and oversee compliance with all security procedures • Any other tasks as assigned from time to time