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The RealReal
Fine Jewelry & Watch Coordinator
Secaucus, Estados Unidos · Jornada completa
The RealReal
Senior Product Manager, Customer Experience (CX)
Remote - California, Estados Unidos, Teletrabajo · Jornada completa
The RealReal
Recruiter, High Volume Operations
Perth Amboy, Estados Unidos · Jornada completa
Reclutador
The RealReal
FJW Specialist III
New York, Estados Unidos · Jornada completa
The RealReal
Warehouse - Photo Production
Phoenix, Estados Unidos · Jornada completa
The RealReal
Luxury Product Intake Specialist
Phoenix, Estados Unidos · Jornada completa
The RealReal
Customer Experience Specialist (Sales Associate) - West Hollywood
Los Angeles, Estados Unidos · Jornada completa
Asesor de ventas
The RealReal
Field Account Executive - South Atlanta
Sales Market: South Atlanta, Estados Unidos · Jornada completa
The RealReal
Project Manager, Retail Special Projects
New York, Estados Unidos · Jornada completa
The RealReal
Resales Specialist (Client Advisor) - Boston
Chestnut Hill, Estados Unidos · Jornada completa
Asesor de ventas
The RealReal
Vice President, Enterprise Technology Operations
Remote - California, Estados Unidos, Teletrabajo · Jornada completa
The RealReal
Director, Integrated Marketing (SF Preferred, NY Alt)
San Francisco, Estados Unidos · Jornada completa
The RealReal
Asset Prevention Specialist
Perth Amboy, Estados Unidos · Jornada completa
The RealReal
Looker Architect
Remote - California, Estados Unidos, Teletrabajo · Jornada completa
The RealReal
Associate Field Sales Account Executive - Las Vegas
Las Vegas, Estados Unidos · Jornada completa
The RealReal
Retail Asset Protection Investigator - WeHo
Los Angeles, Estados Unidos · Jornada completa
The RealReal
Program Manager, Employee Experience
New York, Estados Unidos, Teletrabajo · Jornada completa
The RealReal
Supervisor, Specialist Categories
Secaucus, Estados Unidos · Jornada completa
The RealReal
Assistant Manager, Fine Jewelry & Watches
Secaucus, Estados Unidos · Jornada completa
The RealReal
Staff Salesforce Engineer
San Francisco, Estados Unidos, Teletrabajo · Jornada completa
The RealReal
Watchmaker
Secaucus, Estados Unidos · Jornada completa
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The RealReal
FJW Specialist IV
Secaucus, Estados Unidos · Jornada completa
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PT Inventory Operations Shopkeeper (Stock Associate) - Boston
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The RealReal
Senior Internal Audit Analyst
Remote - California, Estados Unidos, Teletrabajo · Jornada completa
The RealReal
Resales Specialist (Client Advisor) - SoHo
New York, Estados Unidos · Jornada completa
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The RealReal

Fine Jewelry & Watch Coordinator

Secaucus, Estados Unidos · Publicada hace 8 días

Detalles del empleo

Jornada laboral: Jornada completa
Lugar: Secaucus, Estados Unidos
Lugar de trabajo

Descripción

About The Role Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As Coordinator for Fine Jewelry & Watches,you will strive to maintain smooth operations of Inbound processing and authentication of fine jewelry and watches, collaborating with watchmakers, fine jewelry specialists, external vendors, other departments and management. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could be the perfect match! What You Get To Do Every Day • Accurately sort and scan all inbound/outbound product into system and physical locations, maintaining FIFO order • Monitor, report on and respond to product queues across locations, moving product quickly through the pipeline • Be the point of contact for Repair program; shipping/receiving and invoice tracking; maintaining internal and external systems; communicating updates to internal customers and consignors • Investigate and resolve inquiries and issues with urgency • Track exceptions, rejections and buy-outs, communicating to appropriate channels • Order supplies and tools for multiple locations • Adhere to quality standards and SOPs; create process documentation, ensuring ongoing operational quality and efficiency • Administrative duties What You Bring To The Role Minimum Requirements: • 2+ years of customer service, event, account or project management experience required. Watch and/or jewelry experience required • Bachelor’s degree from an accredited college or university preferred • Graduate Gemology diploma preferred • Strong organizational skills, attention to detail and accuracy • Sound decision making skills • Customer service and collaborative mindset • The ability to prioritize multiple time-sensitive tasks and/or escalate issues • Comfort and ease with navigating business and/or warehouse systems required • Intermediate to advanced level knowledge of Microsoft Office and/or Google Suite Preferred Requirements: • Proficiency with Mac OS and Google Suite Compensation, Benefits, + Perks • $50 in monthly food credits to apply to snacks and meals that are available for purchase on site • Employee Stock Purchase Plan • 401K with Company Match • Medical, Dental & Vision Insurance • Paid parental leave • 9 Paid Company Holidays • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) • State of the art, climate-controlled warehouse facility • Find out more about our Benefits here. The expected hourly rate for this role is $19-$23.82. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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