Sales Supervisor, Beverly Hills

The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance. Sales Generation • Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills • Maintains client book. Regularly follows up with clients and meets monthly clienteling sales goals • Assists Boutique Manager with execution of store marketing initiatives • Assists In training efforts and KPI management for sales team Customer Service • Provides superior customer service • Assisting and leading sales staff in partnership with store management • Processes customer repairs when requested Operations • Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc. • Ensures facility maintenance, presentation and organization • Exhibits proficiency in computer programs used by the Company High School diploma or equivalent Detail oriented, task focused Professional, strong communication skills both verbal and written Excellent problem-solving skills, positive attitude, team player Ability to work varied hours/days, including nights, weekends and holidays Must be able to lift large boxes up to 25lbs repeatedly Selling skills with ability to meet monthly personal sales goals Strong clienteling/customer development skills Customer focus: Dedicated to meeting customer expectations and requirements within Company policy parameters Ability to establish and maintain effective relationships with customers via clienteling Ability to learn and effectively convey product information